We have put together a selection of links to useful resources to help with your knowledge and understanding.
Using the Mind Tools website, learn the leadership, management and personal effectiveness skills you need for a your career.
How positive is your attitude to customer relationships?
Customer satisfaction survey
SWOT Analysis Template
Pestle Analysis Template
Resources on the below topics:
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Haddon Training was born in 1997, now we enter the new world of Apprenticeships 20 years on. MORE