We have put together a selection of links to useful resources to help with your knowledge and understanding.
Using the Mind Tools website, learn the leadership, management and personal effectiveness skills you need for a your career.
How positive is your attitude to customer relationships?
Customer satisfaction survey
SWOT Analysis Template
Pestle Analysis Template
Resources on the below topics:
Leaving your comfort zone of school and maturing into a life of work can be scary. But, you’re not alone, Chloe shares her journey >> MORE
Encourage your friends to enrol in an Apprenticeship and you could earn yourself a £25 voucher. MORE