Gemma joined Haddon Training in 2017 as Head of MIS and Compliance.  Gemma has been involved with apprenticeships and vocational learning for over 15 years, starting out as a Business Administration apprentice herself, Gemma started assessing Business qualifications in 2003 supporting apprentices to achieve their own career goals.  Gemma went onto become Lead IQA and Performance Manager for the apprenticeships ensuring quality provision for the company and supported improvement to processes, achievement rates and the delivery of apprenticeship programmes. Gemma now runs the Quality and Operations Team.