Haddon Training is working in partnership with The Virtual College to offer learners a range of online Personal, Social and Employability training courses. Some of these courses have been independently certified as conforming to universally accepted CPD (Continuing Personal or Professional Development) guidelines. The CPD Certification Service is the independent body operating across all market sectors and in support of all professional institutions, bodies and societies. Its certified CPD ‘quality mark’ is a recognised symbol of quality-assured training. Look out for the CPD logo on qualifying courses:

All Learners have access to two free courses whilst on a programme with Haddon Training and these are agreed via enrolment, structured initial assessment and I.A.G. Additional courses can be purchased commercially @ £15 per course.

Learners are able to log in to their online training account and work towards their chosen modules. Once completed there will be a short multiple choice exam to test their underpinning knowledge, if passed a certificate can then be printed.

We offer a suite of 15 online courses and in addition have a wealth of resources to cover lots more subject areas/topics:

  • How to Manage Conflict

     

    What is covered?

    This module is aimed at managers who have a responsibility to manage conflict within their team

    Lesson Plan

    Upon successfully completing this e-learning course, learners will:

    • Have an awareness of the feelings and behaviours that can be present
    • Know when mediation is a constructive option for resolving conflict
    • Have an awareness of the skills and qualities required of mediators and of one’s own competence in this area
    • Have an ability to use the process of mediation
    • Have a knowledge of the active listening skills required to develop rapport with disputants
    • Have a knowledge of options if the decision is taken not to pursue mediation
    • Develop ways of working that are impartial
    • Have a knowledge of values and concepts of conflict resolution
    • Recognise how mediation can be used at work and how it fits with other procedures

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 3-4 hours. The training takes on average 3 – 4 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Time Management

     

    What is covered?

    This module is aimed at individuals who require support to effectively manage their own time.

    Lesson Plan Upon successfully completing this e-learning course, learners will:

    • Be able to understand the benefits of effective time management
    • Be able to describe different methods of managing time
    • Be able to explain the different between urgent and important tasks
    • Be able to use methods for managing their own time

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Producing a Personal Development Plan

     

    What is covered?

    This module is aimed at individuals who want to learn how to create effective personal development plans. This will help you identify your learning needs, outline your goals using a SMART approach and plan how to achieve them.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will:

    • Agree, use and review a Personal Development Plan
    • Develop an understanding of the different types of feedback to aid personal development
    • Understand and use SMART objectives

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 2-3 hours. The training takes on average 2-3 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • How to Manage Effective Meetings

     

    What is covered?

    This module is aimed at managers who have a responsibility for managing effective meetings with their teams.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Chair a meeting
    • Negotiate effectively
    • Design well formed outcomes
    • Recognise the dynamics in meetings
    • Make effective interventions
    • Identify the factors of successful meetings

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 3-4 hours. The training takes on average 3-4 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages

  • How to Manage Performance Reviews

     

    What is covered?

    This module is aimed at managers who are required to use annual performance reviews when managing either an individual or a team.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Describe why performance reviews are important
    • Explain what performance reviews are
    • Demonstrate how to set clear, effective goals and objectives
    • Use a coaching approach to set goals and review performance
    • Complete effective planning and preparation for a performance review
    • Manage an effective performance review meeting
    • Apply the lessons of preparing and delivering effective performance feedback
    • Identify development goals with an employee
    • Apply the guidelines of preparing for your own performance review
      Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 3-4 hours. The training takes on average 3-4 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Positive Attitudes and Behaviours

     

    What is covered?
    The aim of this module is to provide a general overview of the attitudes and behaviours that employers expect of employees and to help people develop positive attitudes and behaviours.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Understand behaviours, attitudes and attributes required for employment
    • Appreciate the different types of communication and how it can effect behaviour
    • Have an awareness of how to be effective at work
    • Have an awareness of how your emotions impact your behaviour at work
    • Identify your own strengths and weaknesses
    • Develop techniques to manage your behaviour
    • Recognise the impact of your motivation in the workplace
    • Identify the causes of conflict in the workplace
    • Appreciate the impact of equality legislation in the workplace

    The module is designed to support the delivery of employability courses, to enrich and enhance Traineeship programmes or for those embarking on work experience, or starting an Apprenticeship.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • First Aid

     

    What is covered?
    The overall aim of this module is to provide an overview of what you need to know to act safely and effectively in the event of an incident requiring first aid assistance.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Know what to do if you are first on the scene of an incident
    • Be able to assess the situation as a potential danger zone
    • Know the key processes to follow and what to do for each one: Danger, Response, Shout Airway, breathing
    • Understand the importance of the recovery position and how to apply it

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

    Disclaimer: Completion of this module and the associated assessment does NOT constitute a qualification or accreditation as an official first aider. All content within this module is provided for general information only, and should not be treated as a substitute for the medical advice of your own doctor or any other health care professional. Neither the developers nor the publishers or authors can accept any responsibility and/or liability for any diagnosis made by a learner based on the content of this module

  • Healthy Living

     

    What is covered?
    Health is generally defined as being a state of complete physical, mental and social wellbeing. Whilst we may not always experience complete wellbeing in these areas throughout our lives, we can look at how we live on a day-to-day basis to see whether changes can be made to make our lives healthier. It’s never too late to change – by establishing good habits now you will continue to reap the benefits.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Identify how to eat healthily
    • Access what lifestyle choices can impact upon health
    • Understand the importance of exercise and how to undertake it
    • Understand the importance of hygiene for health
    • Apply the skills needed to promote living a healthy life

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Confidence and Self-Esteem

     

    What is covered?
    The aim of this module is to help develop confidence and self-esteem.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Describe what confidence and self-esteem are
    • Describe the effects of being confident and feeling good about yourself
    • Identify at least two ways in which confidence and self-esteem can be damaged
    • Describe two effects of damage to confidence and self-esteem
    • Identify at least two ways of building confidence and self-esteem
    • Describe the types of feelings that go with confidence and high self-esteem

    The module is designed to support the delivery of employability courses, to enrich and enhance Traineeship programmes or as a module to support anyone looking to understand how to boost their confidence and self-esteem. The module can be accessed as a standalone course, or as part of a suite of modules and tools and courses designed to promote the development of work skills.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Communication in the Workplace

     

    What is covered?
    The aim of this module is to provide a general overview of effective communication in the workplace.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Know methods of communication and how to choose an appropriate method
    • Know the importance of effective communication and the consequences of ineffective communication
    • Know how to respond appropriately, respecting those whose opinions differ from your own
    • Know the importance of active listening
    • Know how to use appropriate verbal and non-verbal communication
    • Know language, tone and register appropriate to the recipient and the formality of the situation
    • Understand the importance of data protection, confidentiality and security in business communication

    The module is designed to support the delivery of employability courses, to enrich and enhance Traineeship programmes or as a module to support anyone looking to understand how to boost their confidence and self-esteem. The module can be accessed as a standalone course, or as part of a suite of modules and tools and courses designed to promote the development of work skills.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Interview Skills

     

    What is covered?

    By preparing well for every interview and being able to present yourself in the best way, you will be able to maximise your opportunities at interview. This module will introduce learners to the different stages of interview; the benefits of, and types of research helpful for, preparing for interviews; best responses to questions and situations; and the advantage of feedback.

    Lesson Plan

    On completion of this module, learners will know about:

    • Different stages of interview
    • The benefits of preparing for interviews
    • The impact of attitude on the outcome of interviews
    • Different ways in which you can maximise your chances of success at interview
    • The best ways to respond to different questions and situations at interview
    • The practical considerations which are needed for a successful interview
    • The type of research that is helpful in preparing for interview
    • Asking for and responding appropriately to feedback.

    This Interview Skills online course is part of an employability suite which will help learners search for and secure employment. It is ideal for anyone seeking employment who needs help in maximising their chances of success at the interview stage.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Health and Safety in the Workplace

     

    What is covered?

    This module will provide a general introduction to the generic health and safety issues which could apply in many organisations.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Demonstrate the key principles of workplace health and safety
    • Recognise the importance of risk assessment to health and safety and how it is undertaken
    • Outline accident/incident investigation and reporting
    • Communicate health and safety information clearly
    • Recognise common health and safety hazards and how they can be controlled

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 4-5 hours. The training takes on average 4-5 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Writing an Effective CV

     

    What is covered?

    The aim of this module is to provide a general overview of how to write an effective Curriculum Vitae.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Know the purpose of a CV and how to produce one
    • Know the main types of information to be included on a CV
    • Know how to create a CV with a suitable style and layout
    • Know the different types of style and layout that can be used
    • Know how to present information clearly
    • Know how to identify what information should be included on a covering letter
    • Know how to create a covering letter with a suitable style and layout
    • Know why the appropriate use and accuracy of language is important when presenting personal information
    • Know how to identify appropriate referees

    The module is designed to support the delivery of employability courses, to enrich and enhance Traineeship programmes or as a module to support anyone looking to refresh or rewrite their CV. The module can be accessed as a standalone course, or as part of a suite of modules and tools and courses designed to promote the development of work skills.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 1-2 hours. The training takes on average 1-2 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Understanding Pathways to Extremism and the Prevent Programme

     

    What is covered?

    The module is aimed at all individuals who work in sectors where they come into contact with people who may be vulnerable to radicalisation, whether they are adults, children or young people.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Understand what extremism and radicalisation are and why it is important to discuss and address these
    • Know the main elements of the Prevent strand of the Governments CONTEST strategy
    • Better understand what makes people vulnerable to radicalisation
    • Know your responsibilities and recognise indicators that radicalisation might be taking place

    Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 2-3 hours. The training takes on average 2-3 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.

  • Understand the use of Communication in Customer Service

     

    What is covered?

    The aim of this module is to support individuals to understand the principles behind providing a good service to their customers.

    Lesson Plan

    Upon successfully completing this e-learning course, learners will be able to:

    • Understand non-verbal communication techniques when delivering customer service
    • Understand verbal communication techniques when delivering customer service
    • Understand when communication with a customer should be referred to someone else within the organisation

    The module is designed to support the delivery of the Customer Service Apprenticeship, however the transferable skills that can be learnt by undertaking this module are relevant to any programme of learning or role that is customer facing.

    Certification: On completion of this course you will be able to download a Virtual College certificate as proof, and a record of this training will be available in the Enable Learning Management System should you need it in future.

    Duration: Approximately 2-3 hours. The training takes on average 2-3 hours to complete. The length of time taken depends on how quickly you study and absorb the material. The Learning Management System automatically tracks your progress so you can proceed as quickly or slowly as you like, and pause the training if you need to complete it in stages.