Start your learning adventure

Level 2 is the starting point for a career working with animals. This can be in a range of environments such as zoo’s, kennels, catteries, pet retail outlets and dog grooming parlours.

“My apprenticeship helped kick-start my career, by opening the door to my dream job whilst I learnt at work”
Codie Jagger, Animal Care L2 Apprentice 

  • The role of an Animal Care apprentice

    The role is wide-ranging and covers

    • Promoting the health and well-being of animals in your care.
    • Delivering basic treatment to animals within the workplace.
    • Maintaining the animals’ accommodation and preparing their feed.
    • Learning to safely control and restrain the animals you are working with.

    All apprentices will be entering professional employment in this popular industry; receiving a contract of employment and being paid in line with the Apprentice National Minimum Wage and current Government guidance. Working in the animal care industry requires dedication and commitment, as well as learning and adhering to safe working practices.

  • Entry Requirements

    To apply for this apprenticeship you will need to be of school leaver age. There is no upper age limit, however, if you are aged above 20 years old you must have been within your current role no longer than 12 months.

    If you are unsure if you can apply, please just contact our friendly team to discuss.

  • Maths and English

    Essential Skills are a mandatory part of the apprenticeship programme in Wales, maths and English will therefore be included in the delivery of the programme; unless you have achieved Grade A-C or 4-9 at GCSE level, or up to a Level 2 Essential Skills qualification.

    Essential Skills are taken at Level 1 and at Level 2, Level 1 is taken as part of the Level 2 apprenticeship programme and Level 2 I undertaken as part of the Level 3 apprenticeship programme.

    These are split into Communication and Application of Number and within each, there is a Control Task and Confirmatory Test. The Control task is a controlled assessment undertaken in exam conditions in short periods of time across an 8-week time frame. The Confirmatory Test is a multiply choice paper of 30 questions.

    You would be prepared for both elements of the Essential Skills by your Trainer-Coach.

  • Teaching, learning and assessment

    You will be regularly assessed in the workplace by your Trainer- Coaches with testimonies from your Employer/Trainer. Case studies, pictures/videos and some written assignments/workbooks may also be used by your Assessor to check your knowledge and understanding.

  • What are the next steps in your career ?

    The animal care industry is varied. There will be scope to move up the ladder, or across to other sectors, and Haddon Training can support each individual apprentice’s goals. We have a variety of progression routes available for our apprentices, and this could include progressing onto our Animal Care and Management apprenticeship. Each assigned Trainer-Coach will be there to help their apprentice decide on the next step that is right for them.

These are the pathways you can take depending on the type of employer you start an apprenticeship with. You’ll need to demonstrate the required knowledge and skills at each level to complete the one you choose.

Animal Care and Welfare Assistants look after the routine day to day husbandry and care of domestic and/or wild animals under guidance in a variety of different settings. The work is carried out individually or as part of a team in places such as kennels and catteries, laboratories, animal welfare centres, farm parks, rehabilitation centres, retail outlets and in the transportation of animals. The more specific pathways that can be chosen are as follows;

During this course, you will learn:

  • The differences between treating and interacting with domestic and wildlife species. 
  • The rehabilitation policies and procedures including the need to record the specific location, date and time of collection of wildlife.
  • The principles of releasing rehabilitated animals and post-release monitoring
  • The basic legal and ethical implications pertaining to wildlife rehabilitation and transport
  • Knowledge of legislation and licences specific to wildlife rehabilitation
  • Abnormal behaviours in relation to stereotypic and imprinting the principles and procedures in relation to orphan wildlife species hand-rearing legislation and methods for identification of wildlife pre-release and for post-release monitoring

You will be able to:

  • Wildlife Rehabilitation Skills statement Assessment method
  • Respond to collection requests
  • Identify wild animals that are suitable for rehabilitation and release
  • Plan and undertake rehabilitation for release into the wild
  • Capture and handle healthy and casualty wild animals
  • Move and transport wild animals appropriately
  • Release and monitor wild animals as appropriate
  • Carry out the hand-rearing of wildlife species
  • Identify a range of different species (wildlife) or breeds (domestic) in order to understand the behavioural and ecological needs of the animal as well as be aware of the potential risks it may pose

During this course, you will learn:

  • The preparation of animals for interaction/handling.
  • You will learn to recognise signs which indicate the mental and physical condition of the animal in response to handling/interactions.
  • How to accurately assessing animal behaviour and welfare.

You will be able to:

  • Know the importance of positive reinforcement to the animal.
  • Be able to apply techniques that take into account the animal’s welfare and emotional well-being such as positive reinforcement.
  • Monitor, report and record processes relating to animal responses and animal welfare during interaction and handling.

During this course, you will learn:

  • An understanding of all the legal requirements relating to the movement and transportation of animals (This will depend on the different animals’ requirements, for example, life stage, internal and external environmental factors, climate control and noise).
  • The preparation required for the movement and/or transportation of animals.
  • The appropriate equipment and methods to move and transport animals for example barriers, caging and restraint. 
  • How to monitor the physical and emotional health and welfare of animals during and after movement and transportation

You will be able to:

  • Prepare means of transport appropriate for animals, ensuring serviceability and cleanliness.
  • Prepare animals for movement and/or transportation taking into consideration their welfare.
  • Use of appropriate equipment and methods to move and transport animals ensuring their safety and security.
  • Monitor the physical and emotional health and welfare of animals during and after movement and transportation.
  • Identify route and contingency plans.

During this course, you will learn:

  • Common medical, behavioural and surgical care requirements.
  • The principles of care and related procedures and how to deal with these.
  • Clinical parameters of common species seen in a veterinary environment.
  • Legislation and limitations in relation to role and responsibilities in a clinical environment.
  • Legislation in relation to the dispensing and administering of medication.
  • End of life care processes, procedures and support.
  • How to deal with emotional customers/clients.

You will be able to:

  • Veterinary Care Skills statement Assessment method.
  • Dealing with potential and actual emergency situations.
  • Carry out pre and post-operative care.
  • Carry outpatient monitoring for example anaesthetic monitoring.
  • Deliver in-patient care.
  • Diagnostic care/tests/X-rays – positioning and exposing.
  • The dispensing and administration of medication.
  • End of life care for pets and providing support for the owner.

During this course, you will learn:

  • The styling needs for a variety of dog breeds
  • How to read their range of behaviours, as well as helping you recognise basic health issues.
  • To work with both cats and dogs and to use a range of equipment for bathing, drying and grooming to a professional standard.

If choosing this pathway, it will form part of the Foundation Apprenticeship Framework. It will reflect the skills and knowledge needed to be a Dog Groomers assistant. The Level 2 qualification is highly recommended before progressing onto the Level 3 one as you need to learn the basics of practical dog grooming e.g. bathing, grooming, welfare before going onto the styling at level 3.

  • Pathways

    These are the pathways you can take depending on the type of employer you start an apprenticeship with. You’ll need to demonstrate the required knowledge and skills at each level to complete the one you choose.

    Animal Care and Welfare Assistants look after the routine day to day husbandry and care of domestic and/or wild animals under guidance in a variety of different settings. The work is carried out individually or as part of a team in places such as kennels and catteries, laboratories, animal welfare centres, farm parks, rehabilitation centres, retail outlets and in the transportation of animals. The more specific pathways that can be chosen are as follows;

  • Zoos/Wildlife Rehabilitation

    During this course, you will learn:

    • The differences between treating and interacting with domestic and wildlife species. 
    • The rehabilitation policies and procedures including the need to record the specific location, date and time of collection of wildlife.
    • The principles of releasing rehabilitated animals and post-release monitoring
    • The basic legal and ethical implications pertaining to wildlife rehabilitation and transport
    • Knowledge of legislation and licences specific to wildlife rehabilitation
    • Abnormal behaviours in relation to stereotypic and imprinting the principles and procedures in relation to orphan wildlife species hand-rearing legislation and methods for identification of wildlife pre-release and for post-release monitoring

    You will be able to:

    • Wildlife Rehabilitation Skills statement Assessment method
    • Respond to collection requests
    • Identify wild animals that are suitable for rehabilitation and release
    • Plan and undertake rehabilitation for release into the wild
    • Capture and handle healthy and casualty wild animals
    • Move and transport wild animals appropriately
    • Release and monitor wild animals as appropriate
    • Carry out the hand-rearing of wildlife species
    • Identify a range of different species (wildlife) or breeds (domestic) in order to understand the behavioural and ecological needs of the animal as well as be aware of the potential risks it may pose
  • Animal Interaction and Handling

    During this course, you will learn:

    • The preparation of animals for interaction/handling.
    • You will learn to recognise signs which indicate the mental and physical condition of the animal in response to handling/interactions.
    • How to accurately assessing animal behaviour and welfare.

    You will be able to:

    • Know the importance of positive reinforcement to the animal.
    • Be able to apply techniques that take into account the animal’s welfare and emotional well-being such as positive reinforcement.
    • Monitor, report and record processes relating to animal responses and animal welfare during interaction and handling.
  • Movement and transport

    During this course, you will learn:

    • An understanding of all the legal requirements relating to the movement and transportation of animals (This will depend on the different animals’ requirements, for example, life stage, internal and external environmental factors, climate control and noise).
    • The preparation required for the movement and/or transportation of animals.
    • The appropriate equipment and methods to move and transport animals for example barriers, caging and restraint. 
    • How to monitor the physical and emotional health and welfare of animals during and after movement and transportation

    You will be able to:

    • Prepare means of transport appropriate for animals, ensuring serviceability and cleanliness.
    • Prepare animals for movement and/or transportation taking into consideration their welfare.
    • Use of appropriate equipment and methods to move and transport animals ensuring their safety and security.
    • Monitor the physical and emotional health and welfare of animals during and after movement and transportation.
    • Identify route and contingency plans.
  • Veterinary care support

    During this course, you will learn:

    • Common medical, behavioural and surgical care requirements.
    • The principles of care and related procedures and how to deal with these.
    • Clinical parameters of common species seen in a veterinary environment.
    • Legislation and limitations in relation to role and responsibilities in a clinical environment.
    • Legislation in relation to the dispensing and administering of medication.
    • End of life care processes, procedures and support.
    • How to deal with emotional customers/clients.

    You will be able to:

    • Veterinary Care Skills statement Assessment method.
    • Dealing with potential and actual emergency situations.
    • Carry out pre and post-operative care.
    • Carry outpatient monitoring for example anaesthetic monitoring.
    • Deliver in-patient care.
    • Diagnostic care/tests/X-rays – positioning and exposing.
    • The dispensing and administration of medication.
    • End of life care for pets and providing support for the owner.
  • Dog Grooming

    During this course, you will learn:

    • The styling needs for a variety of dog breeds
    • How to read their range of behaviours, as well as helping you recognise basic health issues.
    • To work with both cats and dogs and to use a range of equipment for bathing, drying and grooming to a professional standard.

    If choosing this pathway, it will form part of the Foundation Apprenticeship Framework. It will reflect the skills and knowledge needed to be a Dog Groomers assistant. The Level 2 qualification is highly recommended before progressing onto the Level 3 one as you need to learn the basics of practical dog grooming e.g. bathing, grooming, welfare before going onto the styling at level 3.